Clinical Trainer - Remote Illinois

Profile

Description

The Learning Facilitation Professional 2 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Clinical Trainer / Learning Facilitation Professional 2 plans, coordinates, and implements all aspects of clinical training programs for participants throughout the Humana Medicaid organization supporting Illinois, including but not limited to instructor-led and virtual instructor-led training.

Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.

The Trainer will monitor training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.

Analyzes course evaluations in order to judge effectiveness of training sessions, develops new training based upon identified needs, and implements suggestions for improvements.

Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Follows established guidelines/procedures.

Required Qualifications

Bachelor's degree

Proficiency in Microsoft Office applications including Outlook, PowerPoint, Word and Excel

Strong presentation skills in presenting virtually and in person

Strong collaboration and communication skills

Experience working with multiple layers of leadership within the organization

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This is a Work at home position with some travel to the Schaumberg, IL Market Office based on business needs

This position is Monday - Friday 40 hours a week

Additional Requirements - Work at Home

Must have a separate room with a locked door that can be used as a home office to ensure you and your members have absolute and continuous privacy while you work.

Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

Master's Degree

Experience in the development of educational materials

2 or more years of training or learning development experience

Understanding of curriculum design and adult learning principles

Experience using a wide variety of training tools to effectively facilitate to a wide audience.

Experience managing projects or processes

Additional Information

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.

#ThriveTogether #WorkAtHome

Interview Process

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com