Field Services Supervisor -ORD GW

Profile

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.   Start YOUR career with DHL today…   We have an immediate career opportunity for a qualified Operations Supervisor at the Chicago, IL ORD Gateway. The Gateway Operations Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operations.   Key Tasks:    Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the companySupervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriersSupervises warehouse sort operations processing international import and export shipmentsSupervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary  Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipmentsCharged with developing and managing relationships with Business Partners Responsible for development and implementation of special projectsEnsures quality system is implemented and maintained within area of responsibility Manage Key Performance Indicators and cost levelsAssists in annual budget preparationProvides technical product assistance to staffAdvises staff of changes to company policies and goalsSupervises a unionized workforce of 8-12 staff; responsible for hiring, coaching, training, and developing subordinate staffAssigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processesSets objectives and delivers results with a short-term, operational focusRecommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systemsFocused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbancesAssigns and checks workHeavy use of MS Office products in day to day activities (in particular Excel and Outlook)Provides guidance and training Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in classProvides input to hiring, firing, layoff, promotion, reward, and other decisions   Skill & Qualifications:  Complete understanding and wide application of principles, theories, and concepts in function or business area An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action Typically requires BS/BA and 2 years experience in related field, including at least one year of supervisory experience Professional certification required in some areas   Explore and learn about DHL’s culture, special events, and interesting spotlights at:  https://www.youtube.com/user/dhl      DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Skill & Qualifications:  Complete understanding and wide application of principles, theories, and concepts in function or business area An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action Typically requires BS/BA and 2 years experience in related field, including at least one year of supervisory experience Professional certification required in some areas ,employmentType:Standard

Company info

Deutsche Post AG
Website : http://www.dpdhl.com