Spa Manager

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DescriptionSUMMARY:Oversees the operations of the spa and fitness center.  Implement processes to support the vision, increase revenue and enhance customer service in all areas of Hotel Del Coronado Spa. nnQUALIFICATIONSnnTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned:nCoordinate with Housekeeping and Engineering to ensure that the facility is clean and in working order.nConduct daily walk through of the club operation to ensure cleanliness, maintenance  n      of facility and maintenance of equipment.To practice due diligence with the profit/loss of each of the revenue generating area          managed.nTo maintain control of expenses (i.e. Payroll, supplies, etc).nResponsible for purchasing all necessary supplies for day to day operations in addition to retail itemsnMaintains accurate weekly and monthly inventory in the spa nDetermine weekly schedules based on occupancy of the hotel and performance of associatesn Supervision of attendance, time-clock procedures and disciplinary action as necessary.nTo maximize revenue by monitoring daily revenue and managers reports to keep within budgetary projections.nAssist accounting with resolution of monthly membership and guest billing concerns.nEnsure all certificates, licenses and accreditation's that are required are current.n Conduct departmental meetings regularly as needed.  Minutes to be published from each  n      meeting within one week after the meeting indicating action items.nOversee entire Spa staff and fitness operation.nTo be highly visible and address member and guest concerns professionally and in a timely   n      manner.nEnsure revenue generation and expense control in club to fulfill company expectations as stated in the annual profit plan.nMaintain effective relations with all resort departments.nDevelop and update department rules, regulations and policies.n18. Responsible for interviewing process and hiring of job applicants.  Train staff in proper     performance of their respective duties; provide continual feedback regarding job      performance.nnSUPERVISORY RESPONSIBILITIESnnDirectly supervises employees in the spa complex.  Carries out directional responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and addressing opportunities.RequirementsWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:nHospitality - We're passionate about delivering exceptional guest experiences. nIntegrity - We do the right thing, all the time. nLeadership - We're leaders in our industry and in our communities. nTeamwork - We're team players in everything we do. nOwnership - We're the owners of our actions and decisions. nNow - We operate with a sense of urgency and discipline nIn addition, we look for the demonstration of the following key attributes:nQuality nProductivity nDependability nCustomer Focus nAdaptability nWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all! Source: Hospitality Online,

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