Sr. Manager Training Channel Sales Support

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REQ ID: 329879 

 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 
Bell Residential and Small Business provides the most innovative, industry-leading Internet, TV and Smart Home products and services to Canadians. 

 

Do you have a passion for employee training and development and leading a team? Do you want to work for a dynamic, continually evolving company? If you answered an enthusiastic yes! Then we may have an exciting career opportunity for you!

 

The Senior Manager, Training Delivery reports to the Director, Sales Support.  This person will be responsible for the successful development, facilitation, adoption & delivery of training tools to drive desired sales outcomes & behavioural results supporting our business priorities within our Retail banners.  This spans both the Bell & Virgin Residential and Small Business segments.  The role will ensure that our training curriculum focuses and delivers impact fully against leadership development, product knowledge and sales skills. If you are a natural team leader and passionate about training & love the Retail channel, then this is the opportunity you have been looking for.
 

 MAJOR RESPONSIBILITIES:

*Lead a national team of Product Consultants responsible for the successful execution of all facilitated training on behalf of Bell Residential & Small Business Services *Managing the delivery of all training content and post implementation adoption tools including but not limited to webinars, in-store, training apps, face-to-face & more *Evaluation of all core training programs against objectives and sales results and developing recommendations to ensure programs evolve to meet the changing business needs *Research training and facilitation approaches and programs to identify and integrate best practices and new mediums for the application of training to ensure a best in class delivery experience. *Relationship building with all BRSB sales channels *Success as a leader, motivator and team builder
 
 POSITION MINIMUM REQUIREMENTS:

*A minimum of 5-6 years experience in a learning environment with a focus on training, organizational development and adult learning; this experience has been gained in a customer-focused company/industry, helping an organization through a significant period of change and in developing a high-performing, leadership-driven culture *5 years sales channel experience *3+years experience as a training facilitator *3+years experience designing training materials *3+years experience in a leadership role is preferred *University degree with post graduate training/accreditation/degree in human resources development, performance instruction, adult education or equivalent *Fluency in English and French *Willingness to travel
#LI-ST1
 

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 

 

ADDITIONAL INFORMATION:

POSITION TYPE: Management 
JOB STATUS: Regular - Full Time 
JOB LOCATION: Toronto || Canada : Ontario : Don Mills || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Verdun 

FLEXIBLE WORK PROFILE: Mobile
APPLICATION DEADLINE: 10/13/2021 

 

PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED.

 

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or **** to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at ****.

 

Created: Canada, ON, Toronto

 

BELL,ONE OF CANADA'S TOP 100 EMPLOYERS.

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