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Job Details

Instructional Designer

Company name
Automatic Data Processing, Inc.

Norfolk, VA, United States

Employment Type

Design, Training

Posted on
May 04, 2023

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ADP is hiring a Learning Design Consultant (Instructional Designer).

In this role, you will focus primarily on applying efficient and agile design approaches to develop innovative, engaging learning solutions, using ADP learning design standards and tools, to meet the learning needs of ADP associates and clients.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


No two days are the same. You will do everything from creating design documents, testing and deploying content, conducting needs assessments across multiple business lines, establishing training plans, overseeing translations, measuring results, and more. You will do this all to the highest standards with an eye on appealing to multi-generational talent and the modern learner and by partnering across the learning organization to apply innovative techniques in instructional design. You can create compelling content and convey ideas and information to many levels of an organization.


Innovation : You seek opportunities to apply innovative design thinking to your projects and will work to keep ADP's approach to designing learning up to date with the products and solutions ADP offers its clients.

Flexibility and Agility : You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.

Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners. Solution design should consider and factor in how the work environment impacts learning.

Development: You can develop solutions across a broad set of learning modalities and tools without creating redundant solutions and ensure that continuous learning and performance support concepts are applied.

Learning Outcomes: You measure your outcomes and ensure your learning solutions result in the intended business impact.

Continuous Learner: You focus on personal development to develop and elevate professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

To thrive in the role, you have 3 years of experience in the learning & development field. You have worked independently to design and develop sound training in various modalities, i.e., eLearning, instructor-led, blended, job aids, and more, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and business process improvement to our design standards. Your work will help our businesses support our clients who employ one to millions of employees.


3 years of experience in instructional development, adult learning theory, and/or technical writing.

A college degree is not required but could set you apart. What's more important is having the skills and experience to do the job.

Other things that will set you apart:

Experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and Vyond. Technical aptitude to quickly learn new development tools.

Experience using a Learning Management System (i.e., Litmos)

Experience with simple Graphic Design

Applicants must be authorized to work for ANY employer in the United States


Preference will be given to candidates with the following:

Bachelor's Degree in Education, Educational Technology, or Instructional Design


Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

Grow your career in an agile, dynamic environment with plenty of opportunities to progress.

Continuously learn through ongoing training, development, and mentorship opportunities.

Be your healthiest . Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

Get paid to pay it forward . Company-paid time off for volunteering for causes you care about.

Learn more here:

What are you waiting for? Apply now!

Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Company info

Automatic Data Processing, Inc.
Website :

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