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Job Details

Patient Access Supervisor

Location
Little Rock, AR, United States

Posted on
Jun 16, 2020

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Patient Access Supervisor','!*!As a part of the Tenet and Catholic Health Initiatives
family, Conifer Health brings 30 years of healthcare industry expertise to
clients in more than 135 local regions nationwide. We help our clients
strengthen their financial and clinical performance, serve their communities
and succeed at the business of healthcare. Conifer Health helps organizations
transition from volume to value-based care, enhance the consumer and patient
healthcare experience and improve quality, cost and access to healthcare. Are
you ready to be part of our solutions? 
Welcome to the company that gives you the resources and incentives to
redefine healthcare services, with a competitive benefits package and leadership
to take your career to the next step!

 

JOB SUMMARY
 

Responsible for providing guidance and mentoring of new
and/or existing staff with daily work effort and proper handling of accounts.

 

 

ESSENTIAL DUTIES AND
RESPONSIBILITIES

Include the
following. Others may be assigned. 

Provides daily support/mentoring/training
to new hires as well as existing Patient Access staff.  Provides assistance in managing escalated
issues as neededAssists in preparation for both short
and long range planning recommendations for all Registration Process areas
including; Admitting, Centralized Scheduling, Emergency Department and any on
or offsite clinics. Maintains positive customer service at
all times, assisting staff in resolving issues.            Enforces departmental policies,
practices, procedures and work rules in accordance with approved department and
hospital policies and assists in the development and implementation of new
policies according to hospital and corporate guidelines.     Responsible for the monitoring of daily
activity and completion of performance and metric reports such as financial
clearance reports; also can perform special projects and reporting when
assigned.    Perform all Patient Access functions as
needed.             Acts as part of the management team to
ensure that the group is meeting all operational goals.   













SUPERVISORY
RESPONSIBILITIES

This position carries
out supervisory responsibilities in accordance with guidelines, policies and
procedures and applicable laws. Supervisory responsibilities include
interviewing, hiring, and training employees; planning, assigning and directing
work; appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems.

 

Direct Reports (titles)    Rep,
PA I-IV

Indirect Reports (titles)  N/A

','!*!

KNOWLEDGE, SKILLS,
ABILITIES

To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions. 

Excellent interpersonal and
organizational skillsDemonstrated leadership abilitiesThorough knowledge of computer systems
in Health Care Information SystemClear understanding of Revenue Cycle
Management and Regulatory Agencies requiredAbility to receive and express detailed
information through oral and written communications. 

EDUCATION /
EXPERIENCE

Include minimum
education, technical training, and/or experience required to perform the job.

High School Diploma or equivalent.College degree preferred. 2 or 4-year college degree in Business,
Accounting, Medical Administration or related area preferred4 plus years of experience in medical
facility, health insurance, or related area5 plus years of experience in Patient
Access preferred2 plus years in supervisory or lead role
preferred 

PHYSICAL DEMANDS

The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. 

Must be able to work in sitting position 

WORK ENVIRONMENT

The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. 

Hospital Work Environment 

OTHER

Must be available to work hours and days
as needed based on departmental/system demandsMust be “on-****','Patient Access Supervisor

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